Tenant Evidence in Finland — Step-by-Step

When problems arise in a tenancy, clear and organized evidence helps a tenant in Finland protect their rights. Immediately take photos of damage from multiple angles, create dated backups, and keep a detailed log of maintenance issues, notices and conversations with the landlord. Gather witnesses, request written statements and keep receipts for payments. Note all dates and times, and ensure files are clearly named. This article guides step by step how to document repair requests, rent disputes or eviction situations and how to use documentation in negotiations or legal proceedings in Finland.

What to collect immediately

Start by collecting evidence systematically and keeping secure copies.

• Photographs of damage from different angles and close-ups.
• Log entries for repairs, notices and calls.
• Written witness statements and landlord responses.
• Receipts for payments, proof of rent payments and other financial documents.

How to organize documentation

Name files clearly (e.g. "kitchen-water-damage-2025-06-01.jpg") and keep both a local copy and a cloud backup. Record date, time, what happened and who was present in the log. If communication was by phone, note the time and main content. Also keep original messages and texts intact.

If repairs are not made or rent is disputed

If the landlord does not respond to repair requests or disputes obligations, notify them in writing and send the request in a manner that can be retained. Clearly state the timeline for required actions and ask for confirmation of receipt. If necessary, use your documentation to support claims in negotiations or legal processes^[1].

When seeking help or escalating the matter

Try to reach an agreement with the landlord first. If no settlement is reached, seek advice or file a complaint with the appropriate authority. Keep all evidence and provide copies to authorities or legal counsel if needed^[2].

Legal steps and timelines

If the matter proceeds to court, ensure you submit evidence in the required format and on time. Court schedules and formalities are available on oikeus.fi^[3]. Remember that timing and integrity of evidence affect its weight.

Frequently Asked Questions

Can I use photographs as evidence in a tenancy?

Yes, photographs are acceptable evidence when original or clearly documented and timestamped.

How do I get a witness statement on paper?

Ask the witness to write a short statement, sign and date it; supporting photos or messages help.

Which authority should I contact for repair issues?

First try to negotiate with the landlord; if needed, seek advice from a tenant organization or the Competition and Consumer Authority and consult legislation on Finlex.

How to (step-by-step)

1. Take photos immediately and make backups in multiple locations.
2. Keep a log of events with dates and times.
3. Ask witnesses to provide short signed statements.
4. Send the repair request to the landlord in writing using a traceable method.
5. Collect receipts, payment proofs and messages in one folder.
6. Seek advice from a tenant organization or authorities if the situation escalates.

Key takeaways

• Start documenting immediately when you notice an issue.
• Keep originals and track dates carefully.
• Consult authorities before taking legal action.

Help and Support

• Finlex (legislation and translations)
• Oikeus.fi (court and legal guidance)
• KKV.fi (consumer guidance)

1. [1] Finlex: Act on Residential Leases (481/1995)
2. [2] Oikeus.fi: Court and legal service guidance
3. [3] KKV.fi: Consumer advice and guidance for tenancy issues