Tenant Guide: Energy, Heating & Indoor Air in Finland

As a tenant in Finland it is important to understand how energy, heating and indoor air affect living quality, bills and the obligations in your tenancy. This guide explains when the landlord is responsible for repairs, what you can request in case of moisture or heating problems and how to document issues effectively. We also explain how to interpret contract clauses about energy use, when to request maintenance and how to negotiate rent increases or disputes over energy cost sharing. You will get practical instructions for filing complaints, possible rent withholding and using official complaint channels in Finland. The guide also advises how to measure and report temperatures and indoor air odors, what urgent actions you can demand and how to seek help from authorities such as the Consumer and Competition Authority (KKV)^[2] or, if needed, the courts.

Heating and energy

First check thermostat settings and ventilation: sometimes the problem is a simple setting or ventilation duct. If the heating system does not work or the apartment remains cold all day, notify the landlord immediately in writing.

First steps

• Notify the landlord in writing, describing the issue and requesting repairs.
• Document the problem with photos, temperature readings and dates.
• Keep receipts, energy bills and all correspondence.
• Set a reasonable deadline for repairs and describe how the fault affects living conditions.
• Contact the local property manager or maintenance staff if needed.

Repairs and responsibilities

Usually the landlord is responsible for basic heating and maintaining the dwelling, but leases can allocate minor tasks. If the landlord does not respond, you can make a written complaint and, if necessary, seek help from authorities or the courts. [1]

Frequently Asked Questions

What to do if the apartment is consistently cold?

Notify the defect in writing immediately, record room temperatures and demand repairs. If the matter does not progress, request a written repair schedule and file a complaint. [1]

Can I withhold rent if repairs are not made?

Withholding rent is exceptional and requires clear grounds and often legal assessment; contact consumer advice or the KKV before withholding. [2]

How to act with mold or moisture problems?

Report symptoms and request investigation, document damages and moisture surveys, and ask for a written repair plan. Seek compensation if needed and use official complaint channels. [1]

How-To

1. Document the issue: take photos, record temperatures and dates, and keep receipts.
2. Send a written repair request to the landlord and ask for a written reply.
3. If unresolved, contact KKV or consumer advisory services for guidance.
4. As a last resort, consider bringing the case to district court when documentation and complaints are in order.

Help and Support / Resources

• Finlex — legislation and translations
• KKV — Consumer advisory and tenant guidance
• Oikeus.fi — court services and forms

1. [1] Finlex: Act on Residential Leases (481/1995)
2. [2] KKV: Consumer advisory