Tenant responsibility for bills and contracts in Finland
When invoices and contracts arrive
The lease agreement often defines which costs fall on the tenant. If the contract states that water or electricity is charged separately, the tenant is responsible. If the landlord or housing company includes heating in the rent, the bill may go to the landlord or via the company. Always check contract clauses about "consumption", "meters" and "charges" and request an itemized bill when needed.
Who pays what?
- Water: often paid according to consumption unless the contract says otherwise.
- Electricity: tenants usually sign their own electricity contract and pay their usage.
- Heating: may be included in rent or charged separately by the housing company.
- Other costs (e.g. distribution fees, property tax): check the itemization and responsibility details.
Meters and consumption measurement
The accuracy of meter readings often decides who pays and how much. Photograph the meter as soon as you move in or when the bill arrives. If readings are incorrect, notify the landlord or property manager in writing and request correction if the bill seems unusually high. You can request verification of measurement methods and billing bases if necessary[2].
What to do in a dispute?
First, try to resolve the issue with the landlord in writing: explain your observations, attach evidence (photos, receipts, meter readings) and request itemization. If you cannot reach an agreement, you can bring the matter to the Consumer Disputes Board or, if necessary, to the District Court. Information on authorities and processes is available on official websites, which you should consult before taking action[3].
Frequently Asked Questions
- 1. Do I have to pay electricity if it is not included in the rent?
- If the lease does not include electricity, the tenant normally signs their own electricity contract and pays the consumption themselves.
- 2. Can the landlord charge retroactively?
- Retroactive charges may be justified if an error is proven, but claims should be presented in writing and justified.
- 3. Where can I complain if I cannot agree with the landlord?
- Start with negotiation and mediation; if needed, you can bring the matter to the Consumer Disputes Board or to court.
How-To
- Check your lease and note which costs are your responsibility.
- Document meters and receipts when you receive a bill.
- Notify the landlord in writing if something is unclear and request itemization.
- Contact advisory services or authorities if needed.
- If unresolved, take the case to the Consumer Disputes Board or court.
Key takeaways
- The lease often states who pays which bills.
- Keep meter readings and receipts immediately.
- Act in writing and keep copies of all communications.
Help and Support / Resources
- Asuntojen vuokrauksesta (Finlex)
- Oikeus.fi - legal services and guidance
- KKV - Competition and Consumer Authority
