Lost Keys and Security Deposit in Finland
When a key is lost, many tenants quickly wonder who pays and how the security deposit is affected. Finland has clear rules on tenancy responsibilities, but common mistakes increase the risk of deposit deductions or compensation claims. This guide helps tenants understand practical steps: how to report the loss, document expenses, request invoices and negotiate with the landlord. It also explains when deductions from the deposit can be made and how disputes are resolved formally. We stay practical so you can protect your rights and reduce costs as quickly as possible in Finland situations. The content also covers how to order a temporary key, who is responsible for locksmith costs and when to seek advice from judicial authorities or the Consumer Advisory Service. The instructions are based on Finnish legislation and official guidance.
What to do immediately
Notify the landlord or property manager in writing about the loss and request an acknowledgment. The Act on Residential Leases sets out the parties' responsibilities, so make the notification promptly and keep copies [1].
- Notify the landlord and property manager in writing.
- Request lock replacement or spare key arrangements if security is compromised.
- Check how the security deposit may be affected by possible charges.
- Document expenses, receipts and timestamps of the event.
Deposit and liability for costs
Handling of the security deposit depends on whether the landlord can demonstrate damage or extra costs. If lock replacement or key copying results from tenant negligence, the landlord may seek compensation from the deposit or separately. Keep receipts and quotes to demonstrate reasonableness if needed.
How disputes are resolved
First try to negotiate with the landlord and ask for an itemized statement of charges. If negotiation fails, you may need to seek resolution through official channels such as the Consumer Advisory Service or district court [2].
- Contact the Consumer Advisory Service or the Competition and Consumer Authority (KKV) before legal action.
- Keep all messages, receipts and photos as evidence.
- If necessary, prepare to present the case in district court.
FAQ
- What should I do if the landlord deducts lock replacement costs from the deposit?
- Always request an itemized list of costs and receipts. If you disagree, you can dispute the deduction formally and present evidence of reasonableness.
- Can the landlord keep the entire deposit without explanation?
- No. The landlord must justify deductions and provide receipts showing the reasonableness of the charges.
- Where should I seek advice before legal action?
- Contact the Consumer Advisory Service or consult guidance on oikeus.fi before filing a claim.
How-To
- Report the loss in writing to the landlord and request acknowledgment.
- Assess the security risk and request a lock change if needed.
- Collect receipts and evidence for compensation claims.
- Seek advice from the Consumer Advisory Service or legal counsel before pursuing a dispute in court.
Help and Support / Resources
- [1] Finlex – Act on Residential Leases (481/1995)
- [2] Oikeus.fi – Guidance on dispute resolution
- [3] KKV – Consumer Advisory
