Who Pays in New Builds — Tenants in Finland

Living in a new-build often raises questions about who is responsible for repairs, shared works or exceptional costs. This guide clearly explains what landlords and tenants generally are responsible for in Finland and what reasonable rent and index increases mean. You will get practical advice on collecting evidence, negotiating and next steps if a dispute arises, as well as links to official sources to check laws and agency guidance yourself.^[1]

What does a new build mean?

A new build can mean a completely new building or a heavily renovated apartment where structures, building systems or common areas have been recently updated. Responsibility usually depends on contract terms, construction date and the nature of the defect.

Who usually pays?

• The landlord usually covers structural defects and major technical repairs.
• The tenant pays normal everyday minor maintenance costs, unless the lease states otherwise.
• Major repairs to common areas and building systems (heating, plumbing) typically fall to the landlord.

Reasonable rent and increases

Reasonable rent is usually assessed based on local rent levels and the apartment's features. There are rules about index increases and rent raises, and any increase should be justified and properly notified to the tenant.^[1]

How to act in a dispute

Start by discussing the matter with the landlord and request a written response. If the issue is not resolved, you may file a complaint or seek mediation through an authority or consumer body.^[2]

Document and keep evidence

Save photos, messages and receipts. Written documentation makes negotiation and authority handling easier.

FAQ

Who pays structural defects in a new build?

The landlord usually pays for significant structural defects unless the lease states otherwise. Check your lease and the legal provisions.

Can the landlord charge extra fees in a new apartment?

Fees are possible only if agreed in the lease or based on law. Reasonableness and clear justification are essential.

What should I do if I cannot reach agreement with the landlord?

Document the situation, present a written demand to the landlord and contact consumer or legal authorities for further steps if needed.

How-To

1. Collect evidence: take photos, save messages and keep receipts.
2. Notify the landlord in writing and ask for a response within a set time.
3. If no agreement is reached, contact advisory services or a consumer expert for guidance.
4. You can file a formal complaint or seek mediation from the Consumer Disputes Board or another competent body.
5. As a last resort, the matter can be taken to district court if other remedies fail.

Key takeaways

• Keep all communications and notices in writing and store copies securely.
• Check the lease and any additional clauses before starting repairs.

Help and support

• Finlex — Legislation and statutes
• Competition and Consumer Authority (KKV) — consumer advice
• Oikeus.fi — courts and legal services

1. [1] Finlex: Act on Residential Leases (481/1995)
2. [2] KKV: Competition and Consumer Authority
3. [3] Oikeus.fi: Courts and services