Security Deposit and Final Cleaning for Tenants in Finland

Many tenants in Finland face situations where the landlord deducts part of the security deposit for final cleaning or repairs. This article explains clearly what rights tenants have, how to document rental and deposit issues, and when to seek a correction or file an appeal. I explain what evidence to collect (photos, messages, receipts), how to calculate possible deductions and what deadlines apply for complaints. The advice uses plain language so you can prepare a claim yourself or contact advisory services. If the case involves law, such as the Act on Residential Leases (481/1995)^[1], or court guidance^[2], I refer to official sources and outline next steps. If the matter is not resolved, you can file a complaint with the Consumer Disputes Board^[3] or seek remedy in district court.

When can the security deposit be deducted?

The deposit may only be used for actual repair or cleaning costs that exceed normal wear and tear. The landlord must provide an itemized list and receipts for deductions. Always request the itemization in writing and keep records of your claim.

What to document?

• Photos (photos) of the property's condition on the move-out day.
• Cleaning receipt and receipts (receipts) for any repairs.
• Messages and emails showing the landlord's claimed deductions.

Correction and appeal

If you disagree with deductions, first request a written itemization and correction. Send your claim within deadlines and keep evidence. If correction fails, you can bring the matter to the Consumer Disputes Board or to court.

1. Request a written itemization of deposit deductions and attach photos and receipts.
2. Reply to the landlord within the deadline and present a clear correction request.
3. Seek advisory help or consumer advice before filing a formal complaint.
4. If unresolved, file a complaint with the Consumer Disputes Board or pursue court action.

Assessing compensation claims

Assess costs realistically: what would be considered ordinary cleaning and what are extra repairs. Do not pay compensation before you have received an itemization and receipts.

Frequently asked questions

How quickly must the deposit be returned?

There is no single statutory deadline for returning the deposit, but it should be done within a reasonable time after itemization; in practice often within a few weeks.

What if the landlord deducts too much?

Request an itemization in writing, submit your evidence and seek advice; if necessary, file a complaint with the Consumer Disputes Board or in court.

Can the landlord use the deposit for repairs instead of cleaning?

The deposit may be used only for actual costs that exceed normal wear and tear; the landlord must show the costs and present receipts.

How-To

1. Collect evidence: photos, receipts and messages.
2. Send a written correction request to the landlord and ask for itemization.
3. Contact consumer advice or other advisory services before filing a complaint.
4. If you cannot reach agreement, submit a complaint to the Consumer Disputes Board or pursue a court remedy.

Key takeaways

• Document the property condition at move-out with clear evidence.
• Always request a written itemization and keep receipts.

Help and Support

• [1] Finlex: Act on Residential Leases (481/1995)
• [2] Oikeus.fi: Court guidance and forms
• [3] KKV: Consumer dispute guidance and advice

1. [1] Finlex: Act on Residential Leases (481/1995)
2. [2] Oikeus.fi: Court guidance and forms
3. [3] KKV: Consumer dispute guidance and advice